You’ll find below some popular FAQs. Still got a question? Please drop us a line through the Contact page or at Hello@AlphaHE.com.
Why do AlphaHE cost more than other teas?
AlphaHE is the world's first and only range of functional teas designed for Modern Men.
We are not a mass-market tea company and as such our customers are those men with an inherent interest and commitment to their current and future well-being. Each of the 10 unique AlphaHE blends has been expertly researched, designed and blended to meet the dynamic functional and quality needs of men in the 21st century.
This is no ordinary tea, this is AlphaHE.
What about the ladies?
Don't worry! We're in the Lab developing and designing a complimentary blend for all the AlphaSHE’s.
Ladies, tell us about your functional needs in the 21st century! You can send us your ideas via our Contact page or Hello@AlphaHE.com.
In the meantime, there's nothing stopping you from trying any of the AlphaHE blends!
What are you postage and packaging costs?
AlphaHe is a start-up business and we endeavour to process your order within 1-2 days of receipt (we're open monday to friday only). Once we have processed your order, we will notify you automatically. As we are based in the United Kingdom, AlphaHE are closed for official Public Holidays.
You should receive your order within 2-8 days (depending on your location in this wonderful world) but, if you haven’t by day 10 of order posting confirmation then drop us a line and we’ll do our best to sort it out.
You can reach us through the Contact page on this website or alternatively please email us at Hello@AlphaHE.com.
Our postage and packaging rates are:
- UK: £3.95 for the 1st item and £1.00 thereafter
- Europe: £11.95 (Airmail) for the 1st item and £1.50 thereafter
- Australia / New Zealand / USA: £14.95 (Airmail) for the 1st item and £2.00 thereafter
Can I buy AlphaHE through a local stockist in my country?
We hope this becomes a reality very soon! But today, you can have your AlphaHE Functional Tea for Men delivered to anywhere in the world through this website; click on Products to start shopping!
Can I track my order?
Not at the moment, but were looking into a real-time tracking system. When we process your order we’ll drop you a note to confirm that it’s been sent. We aim to send all orders within 1-2 days of receipt, and please allow upto 10 days for delivery. If you haven't received your order after 10 days, drop us a note on Hello@AlphaHe.com and we’ll do our best to sort it out for you.
How can I pay for my AlphaHE?
We accept payment through Paypal online checkout.
What if I want to return or exchange my purchase(s)?
We obviously hope that you’ll love your AlphaHE Functional Tea for Men and tell all you friends. However, if you do decide to return them for any reason you may do so within 30 days of your purchase date. All products must be returned in their original, saleable, unused condition (unless there is a manufacturer defect) with all the original packaging intact. Once we receive your returned product(s), we will refund the price of the item(s) or replace them. We would advise that you also read our full terms and conditions (see top section buttons) for more information.